Lumina Square Necklace

• Stainless steel
• Gold-plated

• Imitation jewelry

Company Name -

Mahananda Fashion Jewellery

Brand Name -

MahanandaFJ Atelier

We carefully pack every order to ensure it reaches you in perfect condition.

• Processing Time: Orders are processed within 1–2 business days.
• Delivery Time: Estimated delivery is 3-5 business days, depending on your location.
• Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
• Order Tracking: Track your order with order id
• Secure Packaging: All jewelry is packed securely to protect it during transit.
• Delivery Delays: Delivery may take longer during public holidays, festivals, or due to unforeseen courier delays.

Warranty Policy

Our jewelry products are not covered under any warranty.

Each piece is carefully inspected before dispatch to ensure it meets our quality standards. As our products are fashion jewelry, normal wear and tear, accidental damage, improper handling, exposure to water, perfumes, chemicals, or discoloration over time are not covered.

To help your jewelry last longer:

• Store it in a dry place.
• Avoid contact with perfumes, lotions, and other chemicals.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we'll be happy to assist you.

Return & Refund Policy

Your satisfaction is important to us. We accept returns only under the following conditions:

Eligible Returns

• You received a damaged product.
• You received the wrong product.

Return Request

• The return request must be made within 2 days of receiving your order.
• Please contact our customer support and share your order number along with clear photos or an unboxing video of the damaged or incorrect item.

Return Conditions

• The product must be unused and returned in its original packaging with all accessories, tags, and invoices (if applicable).

Refund Process

• Once the returned product is received and inspected, your refund will be processed.
• The refund amount will be credited to your original payment method within 7 working days after the return is approved.

Non-Returnable Items

We do not accept returns or exchanges for:

• Change of mind or personal preference.
• Products damaged due to misuse, improper handling, or normal wear and tear.
• Return requests made after 2 days of delivery.